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Leayan Global Pvt. Ltd, the fast growing part of RSPL, is a respected name in leather industry since 1995. It’s an assemblage of potential manufacturing units with an unbeaten experience of 16 years. RSPL Limited started its primary business with a single production unit with its own FMCG soap Brand- GHARI in the year 1988. With its innovative and hardworking attempts, GHARI became a leading FMCG brand in India.
The footwear range of Leayan Global Pvt. Ltd was launched under the brand name RED CHIEF in 1997 to meet growing demand for branded high quality leather footwear. The company is a complete leather and footwear manufacturer with its own tannery and five manufacturing plants. This recognition is inspiring the team to increase its production capacity and fulfill the growing needs of consumers.
The company has also taken the fashion industry by storm with their venture in the apparel and accessory sector. We are now offering solutions to all men's fashion and lifestyle requirements. Not only are we diversified, we are offering designs which are unique and stand out from those of our competitors; but we also stand united in our promise of delivering nothing but the best.
If the order quantity is below than 12 then the shipping charges will be applicable as per the state wise charge.
Yes, we provide the service of COD (Cash on Delivery). The maximum order value for cash on delivery is Rs 50000/-.
Yes, another person can receive your order on your behalf at the address specified on your order but the logistics/ transport party required signature and stamp on POD ( Proof of delivery) copy
It will take 3-7 working days after placing the order. Deliver time may take extra in different zone, area.
It is mentioned on our website home page. Kindly open this link to know more http://www.redchiefb2b.in/redchiefb2b/faces/fe/jsps/feArticle.jsp
Yes we provide refund against mismatched or manufacturing defect. It is mentioned on our website home page. Kindly open this link to know more http://www.redchiefb2b.in/redchiefb2b/faces/fe/jsps/feArticle.jsp
Yes, the shopping on our website is secured in order to enhance the shopping experience and to build trust among our customers.
If any amount has been debited during the failed transaction, it will be credited back to your bank account or Credit Card within 7-10(As per the banking standards) working days.
If your payment has failed, please try again after checking your Debit or Credit Card details, Net Banking details or any other payment-related information is accurate or not.
We accept a variety of payment modes like COD (50,000 max.), RTGS, NEFT, All types of debit and credit card.
Yes, after placing the order, you will receive the SMS/E-MAIL with all the order details.
Yes, we send tracking details to our customer through SMS, including the logistics name, tracking number and shipment date.
Yes, you will receive the invoice along with your order when delivered at your place.
On rare occasions or in remote areas there sometimes might be a delay. If the announced shipping times are exceeded significantly, please contact us on helpline no. 18001200141.
Regarding any technical issues call on helpline no. 18001200141 or mail us the query on helpdesk.redchief.in.
Yes, call us on 18001200141 and we'll help you cancel your order. Do remember that you can only cancel orders that are in the processing stage.
Red Chief Loyalty program allows you to earn points on purchasing and redeem them in next order.
There is no limit for being our loyalty customer. You have to place the order of any amount and you will get the loyalty points against the order value*. The earned points can redeem in next order.
We usually provide the points on the each and every order value. Each and every point is having the value in terms of money.
We take such matters very seriously and will look into individual cases thoroughly. In this case kindly contact us on customer care no. 18001200141.
We have several ties up with transport/logistic companies according to the service provided by them in any particular area.
We at LGPL site assert our intentions to delight our retailers by enhancing their online shopping experience. Hence, we look forward to extend our extensive support at all times to guarantee quality of products bought at our website and app.
We offer to retailers to return the consignment as accepted under the following conditions:
Returns will not be accepted under the following conditions:
We at LGPL site assert our intentions to delight our retailers by enhancing their online shopping experience. Hence, we look forward to extend our extensive support at all times to guarantee quality of products bought at our website and app.
We at LGPL site assert our intentions to delight our retailers by enhancing their online shopping experience. Hence, we look forward to extend our extensive support at all times to guarantee quality of products bought at our website and app.
UPPER LEATHER CRACK We provide 100% claim to retailer in case of upper leather crack within 180 days from the date of invoice
SOLE CRACK If sole cracks within 180 days from the date of invoice, the product will be considered for repair first and not replaced.
SOLE PASTING We will also provide the services of sole pasting within 90 days from the date of invoice.
STITCHING We will consider for repair, if the product is purchased within 90 days from the date of invoice.
DRING OR HOOK Will be replaced (only D ring) if the purchase within 90 days from the date of invoice.
LOGISTICS COST L.G.P.L will bear the Logistics cost for one side from repair center to retailer’s address.
We at LGPL site assert our intentions to delight our retailers by enhancing their online shopping experience. Hence, we look forward to extend our extensive support at all times to guarantee quality of products bought at our website and app.
We provide the refund facility against the order cancellation.
In this case, before dispatching the order, if the retailer informs us to cancel the order and ask for refunding the order amount due to change of mind or some reason, then after the approval of management we can refund the amount.
The amount will be refunded within 15 working days after confirmation of Retailer.
LGPL will refund the full amount without any deduction.
We assured to give fast and safe shipping and delivery facilities to our retailers. We provide the shipping and delivery facility under the below given conditions.
We provide the delivery policy to our retailers to avoid any miss happening with the order as given below: